Career Opportunities

Community Outreach Coordinator (Easley)

Position Summary:

The Outreach Administrator is responsible for developing, promoting and maintaining outreach and enrollment activities of the organization. Under the leadership of the Chief Operations Officer (COO), this position will (1) provide insurance enrollment opportunities for community residents who lack access to healthcare and health insurance, and (2) provide enrollment and application follow-up assistance. Work is typically performed in an office environment (35%) and time will be spent performing O&E assistance activities in the community (65%). This position will also cross-train to occasionally function as a Patient Services Representative for the front desk on an as-needed basis. The individual in this position will be required to travel in and around Easley, SC as well as attend various events in the vicinity.

Essential Job Functions:

• Conduct training for personnel in outreach
• Answer customer or public inquiries
• Plan or organize work, event, and functions for the outreach department
• Schedule meetings or appointments for clients, patients, site visits
• Work as a professional team member with management and corporate staff
• Encourage patients to participate in activities
• Refer patients to community resources
• Compile data for financial reports
• Conduct or attend staff meetings
• Performs healthcare education and/or one-to-one health coaching with individuals in community settings
• Create presentations and reports for meetings and events for the community, the organization, and management staff
• Will be responsible for advertising and promoting outreach through social media, mailings, radio spots, and our website
• Establish and maintain relationships with community organizations
• Direct and coordinate activities of workers or staff
• Participate in all outreach activities including school visits, community events, health fairs, and other similar programs with other non-profit organizations
• Responsible for setting up and maintaining the Sliding Fee for patients.
• Assist patient with payment options for those patients with a hardship in paying their CoPay and/or Balance
• Maintains patient confidentiality and other legal requirements in accordance with HIPAA compliance.

Minimum Job Requirements:

• A minimum of one year of community outreach or advocacy experience is required
• Associate Degree preferred
• Marketing and advertising experience is desired, sales experience is also a plus
• Must be able to establish and maintain effective working relationships with co-workers and local organizations/representatives
• Must be able to interact effectively with individuals of diverse educational and cultural backgrounds
• Must demonstrate a thorough knowledge of local services, resources, and community geographic area
• Working experience with social media and website management
• Extensive experience in Microsoft Excel, Outlook, Word, and PowerPoint is required
• Must have valid driver's license as travel is required in this position
• Bilingual in English/Spanish languages would be a definite plus
• Certified Application Counselor designation required

Quality Coordinator (Easley)

Position Summary:

The Quality Coordinator, under the direction of the Chief Operating Officer (COO), is responsible for assessing, planning, implementing and evaluating quality events and activities, data entry, training, as well as preparing and distributing Foothills Community Health Care (FCHC) quality reports. The Quality Coordinator will also facilitate new hire training and learning methodologies in order to convey applicable regulations and standards to the FCHC organization. The Quality Coordinator must be flexible to travel to the (Easley), Anderson and or Clemson offices as necessary.

Essential Job Functions:

• Supports a team-based environment which motivates and inspires FCHC associates to work collaboratively toward Quality Improvement (QI) goals to improve and exceed desired outcomes.
• Provides leadership for the assessment of learning/resource needs and the subsequent establishment of quality goals for staff development.
• Promotes effective communications between/among individuals/departments related to quality improvement initiatives including PCMH, etc.
• Coordinates and manages the Patient Satisfaction Program, evaluating the results and complaint process on an ongoing basis.
• Coordinates quality orientation and education onboarding for all newly hired FCHC employees (which the COO will administer).
• Provides reports on a regular basis and, as directed or requested, keeps senior management informed of the operation and progress of quality improvement efforts.
• Maintains patient confidentiality and other duties within HIPAA requirements.
• Participates in staff development programs required by the company and area of practice.
• Schedules and coordinates QI related meetings and prepares meeting materials, notes and meeting minutes (which are distributed following the conclusion of these meetings).
• Schedules and coordinates compliance communications meetings, prepares meeting materials and meeting minutes (which are distributed following the conclusion of these meetings).
• Performs other duties and responsibilities which may be assigned by the Chief Operating Officer and/or Chief Medical Officer.

Minimum Job Requirements

• Graduation from an accredited school of practical nursing and two (2) years of practical nursing experience in a healthcare setting or bachelor’s degree in a related field and three (3) years equivalent experience in a healthcare setting.
• Must have a valid South Carolina driver’s license to be able to travel for business as needed.
• Ability to collect, analyze and interpret data using various databased and statistical tools.
• Strong communication skills (verbal and written) along with interpersonal skills are necessary to effectively interact with a wide variety of individuals for collecting and exchanging information.
• Computer proficiency in Microsoft Office programs along with experience in EMR’s (electronic medical records) required.

Physician - Internal Medicine - Pediatrics (Clemson)

Position Summary:

Physician with several years of experience in the area of Internal Medicine with Pediatrics

Essential Job Functions:

• Provides primary medical care for all patients of Foothills Community Health Care (FCHC) in accordance with the physician’s medical specialty.
• Develops a plan of care or each patient, including complete medical history, physician examination diagnosis, appropriate treatment and/or referral for hospitalization when necessary.
• Stresses the importance of preventive health care measures.
• Uses all available resources in diagnosis and treatment, such as laboratory and radiological testing, in an appropriate and cost efficient manner.
• Confers with consulting physicians, nurses, patients and their families concerning appropriate treatment and care.
• Refers cases requiring specialist services, however maintains responsibility, assuring that continuity of care is provided.
• Participates in the development and implementation of a regularly updated performance improvement plan for the consortium.
• Engages in the Health Promotion/Disease Prevention activities required by the US Public Health Services.
• Provides supervision and guidance to mid-level providers.
• Performs other necessary as required by FCHC to meet the goals of providing primary health care.
• Attends staff meetings and performs other duties as assigned.

Mode of Supervision:

• The physician will be supervised by the Chief Medical Officer. Job performance evaluation will initially be performed at thirty, sixty, and ninety days, then annually.

Minimum Job Requirements:

• Possession of valid South Carolina license to practice medicine.
• Completion of an accredited residency program, or postgraduate certification program specific to area of expertise.
• Willingness and ability to follow FCHC policies established as a result of regulation and/or grant requirements set by the State Department of Health, Rural Health Division, State licensing and certification and the Board of Directors.
• Current certificate of training in American Heart Association, BLS.
• Current South Carolina Driver’s License and Automobile Coverage.

Pharmacist (Clemson)

Position Summary:

Under the general direction of the Pharmacy Manager, the Pharmacist is responsible for providing direct patient service by preparing and dispensing medications, giving pharmacological information to patients, the health care team and monitoring patient drug therapies.

Essential Job Functions:

• Prepares medications by reviewing and interpreting physician orders and detecting therapeutic incompatibilities.
• Dispenses medications by compounding (when needed), packaging, and labeling pharmaceuticals.
• Controls medications by monitoring drug therapies; advising interventions.
• Provides pharmacological information by answering questions and requests of health care professionals and counseling patients on drug therapies.
• Complies with state and federal drug laws as regulated by the state board of pharmacy, the drug enforcement administration, and the food and drug administration.
• Maintains records for controlled substances and removes outdated and damaged drugs from the pharmacy inventory.
• Supervises the work results of support personnel.
• Protects patients and technicians by adhering to infection-control protocols.
• Maintains safe and clean working environment by complying with procedures, rules, and regulations.
• Participates in the clinic performance improvement program.
• Promotes FCHC and its services to area residents.
• Attends scheduled staff meetings.
• Assists with submission of grant applications, as required.
• Assists with maintaining compliance with all laws, regulations, and guidelines related to the delivery of health services in a federally funded health center.
• Handles all communication in a professional, positive manner.

Minimum Job Requirements (340B Experience Strongly Desired):

• Ensures that the 340B pharmacy program is continuously compliant with 340B federal regulations.
• Must have considerable working knowledge of purchasing practices and procedures.
• Must establish and maintain an effective system of controlling costs.
• Must be able to effectively supervise assigned personnel.
• Must be flexible, trustworthy, and accurate in performing the required duties.
• Must demonstrate a working knowledge of information systems, medical billing and collections procedures, budget preparation and organizational development principles.

Education, Experience and Licensing Requirements:

• Must have excellent written and verbal communication skills along with the ability to meet and communicate effectively with the general public.
• This position may require occasional travel and occasional evening and/or weekend work.
• Graduate degree from an accredited pharmacy college recognized by the American Council of Pharmaceutical Education (ACPE).
• Valid state pharmacist license.
• Experience with the 340B Drug Discount Program preferred.
• At least 3 years of pharmacy experience preferred.