Career Opportunities

Referral Specialist/Certified Medical Assistant (CMA)

Position Summary:

The Referral Specialist/Certified Medical Assistant (CMA), under the direction of the Practice Manager populates referral tracking documents once the Provider creates an order, follows up with appointment time(s) within one to two weeks, ensures appointments are confirmed and follows up with the Provider to confirm order accuracy. As a CMA, this position aides FCHC Providers in the treatment of patients in accordance with established guidelines. Finally, this position requires that employees have the flexibility to fill in at multiple office locations to cover absences or attend meetings.

Essential Job Functions: (Included but not limited to the following);

• Process patient referrals to specialty care providers including verifying insurance, obtaining authorizations, and scheduling appointments.
• Populates tracking documents and communicates with patient(s) with follow-up appointment times and relevant instructions.
• Participates in the community health center’s quality assurance activities and performs duties in accordance with applicable standards.
• Use CareMessage dashboard to communicate with patients about quality gaps.
• Develops and maintains skills by seeking consultation from appropriate sources.
• May be required to work overtime and extended office hours as required.
• Records results of all blood samples, cultures, EKG’s, etc., in the patient charts.
• Performs routine laboratory procedures, i.e., patient blood draws, urinalysis, cultures, completing appropriate forms and records lab results.
• Collects viable specimens from the clinic’s patients, performs all in-house testing, prepares specimens/records for outside lab procedures and records lab results.
• Performs other related duties as assigned by supervisor.
• Prepares patients for providers, including greeting patients, patient check in and checkout, questioning patients as to problems, recording chief complaint on chart, getting vital signs and other lab work as indicated, and preparing patients for individual treatment rooms and appropriate exams.
• Ensures that ill patients remain comfortable until seen by provider.
• Assists providers in healthcare activities, performance of diagnostic and/or therapeutic procedures.
• Prepares orders and maintains stock of appropriate supplies.
• Performs other necessary duties as required by the administrative or clinical directors to meet the goal of providing primary health care services.

Supervisory Responsibilities:

• None
• Programs
  • Health and Wellness
  • Compliance
  • HRSA

RELATIONSHIP WITH THE PRACTICE MANAGER

• Collect and provide the assigned Provider with timely and relevant clinical information and data to facilitate decision-making and evaluation.
• Represent the organization and its interests to patients who are scheduled for appointments with the assigned Provider.
• Prepares charts and reports following each patient interaction.

COMPETENCIES

To perform the job successfully, an individual should demonstrate the following competencies:

• Excellent interpersonal communication and willingness to interact in a team-based environment.
• Highly developed organizational skills.
• Ability to work independently without supervision when necessary.
• Ability to manage multiple projects.
• Extensive knowledge and understanding of health care administration.
• Broad knowledge of public health issues.
• Ability to work within a complex environment and with a variety of individuals.

QUALIFICATIONS

The Referral Specialist/CMA position requires a strong clinical knowledge, as follows:

• Business planning
• Organizational development
• Coordinating activities and resources
• Performance Improvement theory
• Clinical awareness/knowledge

EDUCATION AND EXPERIENCE

• Medical Assistant’s Degree or related curriculum from an accredited institution.
• Minimum two (2) or more years recent experience in a healthcare setting.
• CMA Certification or Licensure from an accredited entity.
• Must be proficient in written and verbal communications.
• Able to work independently and as part of a team.
• Must have proven ability to establish and maintain effective working relationships with administrative and clinical staff and patients.
• Ability to maintain confidential information concerning personal, financial, or medical matters.
• Must have knowledge of technical and professional skills management, as well as certification as required in CPR training (Basic Life Support-BSL).
• Must be able to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Must be able to perform laboratory tests and be able to draw patient blood for lab work and be able to administer vaccinations to all patients.
• Must be able to accurately perform arithmetic tasks.
• Must have knowledge of basic medical terminology.
• Displays good manual dexterity, ability to sit for prolonged periods of time, change from sitting to standing positions with ease, has good visual acuity.
• Must be able to comprehend and follow in detail both verbal and written instructions.
• Must be able to effectively use the patient management system as required.
• Participates in staff development programs required by the company and area of practice.
• Assists in the orientation/training of new and current staff.
• Must be able to work an extended schedule or business hours as necessary.

JOB CHARACTERISTICS

• Phone and computer use for extended periods.
• Ability to lift at least 15 pounds.
• Flexible/variable work hours.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be standing or sitting for extended periods.

Licensed Practical Nurse

Position Summary:

The Licensed Practical Nurse (LPN) reports to the Practice Manager and is responsible for day-to-day activities at Foothills Community Health Care (FCHC), including assisting the medical providers in the care and treatment of our patients. The LPN performs a variety of complex nursing tasks and related duties as required. The LPN must be flexible to travel to the Anderson, Easley or Clemson offices to fill in for absences and appointments.

Essential Job Functions: (Included but not limited to the following);

• Overseeing the efficient and effective operations of functional responsibilities assigned to this position.
• Collects and contributes demographic data and history from patients, families and others.
• Identifies gross manifestations of common diseases and abnormal conditions.
• Identifies gross states of faulty emotional and mental health adjustments.
• Reports and documents.
• Performs ordered treatments and procedures in accordance with the company and area of practice policies and procedures.
• Administers medications in accordance with policies and procedures and with knowledge of usual dosage, expected results, and potential side effects.
• Demonstrates principles of IV administration in accordance with policies and procedures.
• Draws blood from patients for lab work and submits paperwork with sample to lab provider and is responsible for assistance to maintain lab supplies are on hand at all times.
• Provides care in a gentle, safe manner.
• Performs other nursing tasks under the direction of the Nursing Supervisor.
• Performs other duties, which may be assigned by the Nursing Supervisor, Chief Medical Officer, and/or the Chief Executive Officer.
• Observes and reports gross changes in patient’s condition to the appropriate person in a timely manner.
• Is attentive to patient and/or family concerns about treatment.
• Evaluates and records effectiveness of IV therapy, observes for complications and reports appropriately.
• Conforms to FCHC policies and procedures in reporting and following up injuries to self and others after providing immediate aid.
• Demonstrates knowledge and competence in fire, disaster procedures and universal precautions.
• Demonstrates knowledge and competence in response to codes and is re-certified as required in CPR training (Basic Life Support-BSL).
• Provides patient instructions and information on routine diagnostic procedures.
• Provides basic patient/family education in uncomplicated health problems in accordance with the plan of care for the patient.
• Utilizes patient instructions and information on routine diagnostic procedures.
• Participates in staff development programs required by the company and area of practice.
• Assists in the orientation/training of new and current staff.
• Utilizes proper channels of authority and communication in the work setting.
• Fosters trust and respect among staff, patients, families, and visitors; maintains effective staff/patient relationships.
• Implements proper cleaning and care of work area and equipment.
• Observes safety precautions in moving and restraining of patients.
• Maintains a clean and orderly nursing work area and environment.
• Enters pertinent data regarding x-rays, laboratory procedures, and is able to retrieve computer information.
• Acts as a resource to other nurses, practitioners, and physicians in requesting lab values, x-ray reports.
• Administers vaccinations to patients of all ages.
• Coordinating facility and program planning, budget preparation, administering FCHC policy compliance.
• Representing FCHC at various professional, civic and governmental organizations and meetings.
• Partnering with clinical staff; taking an active role in assigned recruiting and retention initiatives.
• Analyzing areas in planning, promoting and conducting organization-wide performance improvement activities.
• Assisting in managing costs by continually seeking data that will identify opportunities and take action to eliminate any non-value costs.
• Participating in FCHC’s monthly operation reviews as well as participating in corporate office meetings as deemed necessary
• Performs other duties, which may be assigned by the Practice Manager and/or Chief Operating Officer (COO).

Supervisory Responsibilities:

• None
• Programs
  • Health and Wellness
  • Compliance
  • HRSA

RELATIONSHIP WITH THE PRACTICE MANAGER

• Collaborates with the Practice Manager in the following areas:
  1. Analyzing the external and internal environment
  2. Assessing service needs
  3. Operationalizing mission, goals and policies and procedures
  4. Evaluation results
• Collect and provide the Practice Manager with timely and relevant clinical information and data to facilitate decision-making and evaluation.
• Represent the organization and its interests to the larger community and with other health and community organizations.

COMPETENCIES

To perform the job successfully, an individual should demonstrate the following competencies:

• Excellent interpersonal communications and team-oriented capabilities.
• Highly developed organizational skills.
• Ability to work independently without supervision.
• Ability to manage multiple projects.
• Extensive knowledge and understanding of health care processes.
• Broad knowledge of public health issues.
• Ability to work within a complex environment, with a variety of individuals.

QUALIFICATIONS

The Licensed Practical Nurse (LPN) requires a strong knowledge and skills in the following activities:

• Business planning
• Organizational development
• Coordinating activities and resources
• Clinical awareness/knowledge

EDUCATION AND EXPERIENCE

• Degree in Healthcare Nursing or related field from an accredited institution.
• Must be licensed as a Practical Nurse by the South Carolina Board of Nursing.
• Minimum one or more year’s recent experience in an ambulatory healthcare setting.
• Must be experienced and able to draw blood from patients for laboratory testing.
• Must be proficient in written and verbal communications.
• Must have proven ability to establish and maintain effective working relationships with administrative and clinical staff and community.
• Ability to maintain confidential information concerning personal, financial, or medical matters.
• Demonstrates knowledge and competence in response to codes and is re-certified as required in CPR training (Basic Life Support-BSL).
• Participates in staff development programs required by the company and area of practice.
• Assists in the orientation/training of new and current staff.
• Must be able to work an extended schedule or business hours as necessary.

JOB CHARACTERISTICS

• Phone and computer use for extended periods.
• Ability to lift at least 15 pounds.
• Flexible/variable work hours.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is both standing and sitting for extended periods of time.

Certified Medical Assistant (CMA)

Position Summary:

The Certified Medical Assistant (CMA), under the direction of the Practice Manager, receives, greets, and prepares patients for medical examinations or procedures, including blood draws for lab work. The Certified Medical Assistant (CMA) aides FCHC providers in the treatment of patients in accordance with established guidelines. This position requires employees that are certified and with flexibility to fill in at multiple office locations to cover absences or attend meetings.

ESSENTIAL DUTIES AND RESPONSIBILITIES (Included but not limited to the following);

• Prepares patients for providers, including greeting patients, patient check in and checkout, questioning patients as to problems, recording chief complaint on chart, getting vital signs and other lab work as indicated, and preparing patients for individual treatment rooms and appropriate exams.
• Ensures that ill patients remain comfortable until seen by provider.
• Assists providers in healthcare activities, performance of diagnostic and/or therapeutic procedures.
• Prepares orders and maintains stock of appropriate supplies.
• Performs other necessary duties as required by the administrative or clinical directors to meet the goal of providing primary health care services.
• Collects viable specimens from the clinic’s patients, performs all in-house testing, prepares specimens/records for outside lab procedures and records lab results.
• Records results of all blood samples, cultures, EKG’s, etc., in the patient charts.
• Performs routine laboratory procedures, i.e., patient blood draws, urinalysis, cultures, completing appropriate forms and records lab results.
• Collects viable specimens from the clinic’s patients, performs all in-house testing, prepares specimens/records for outside lab procedures and records lab results.
• Records results of all blood samples, cultures, EKG’s, etc., in the patient charts.
• Participates in the community health center’s quality assurance activities and performs duties in accordance with applicable standards.
• Develops and maintains skills by seeking consultation from appropriate sources.
• Performs other related duties as assigned by supervisor.
• May be required to work overtime and extended office hours as required.

SUPERVISORY RESPONSIBILITIES

• None
• Programs
  • Health and Wellness
  • Compliance
  • HRSA

RELATIONSHIP WITH THE PRACTICE MANAGER

• Collect and provide the assigned Provider with timely and relevant clinical information and data to facilitate decision-making and evaluation.
• Represent the organization and its interests to patients who are scheduled for appointments with the assigned Provider.
• Prepare charts and reports following each patient interaction.

COMPETENCIES

To perform the job successfully, an individual should demonstrate the following competencies:

• Excellent interpersonal communication and willingness to interact in a team-based environment.
• Highly developed organizational skills.
• Ability to work independently without supervision when necessary.
• Ability to manage multiple projects.
• Extensive knowledge and understanding of health care administration.
• Broad knowledge of public health issues.
• Ability to work within a complex environment and with a variety of individuals.

QUALIFICATIONS

The Certified Medical Assistant (CMA) position requires a strong knowledge in clinical operations. The core areas of knowledge and skills required are as follows:

• Business planning
• Organizational development
• Coordinating activities and resources
• Performance Improvement theory
• Clinical awareness/knowledge

EDUCATION AND EXPERIENCE

• Medical Assistant’s Degree or related curriculum from an accredited institution.
• Minimum two (2) or more years recent experience in a healthcare setting.
• CMA Certification or Licensure from an accredited entity.
• Must be proficient in written and verbal communications.
• Must have proven ability to establish and maintain effective working relationships with administrative and clinical staff and patients.
• Ability to maintain confidential information concerning personal, financial, or medical matters.
• Must have knowledge of technical and professional skills management, as well as certification as required in CPR training (Basic Life Support-BSL).
• Must be able to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Must be able to perform laboratory tests and be able to draw patient blood for lab work and be able to administer vaccinations to all patients.
• Must be willing to assist other staff as necessary.
• Must be able to accurately perform arithmetic tasks.
• Must have knowledge of basic medical terminology.
• Displays good manual dexterity, ability to sit for prolonged periods of time, change from sitting to standing positions with ease, has good visual acuity.
• Must be able to comprehend and follow in detail both verbal and written instructions.
• Must be able to effectively use the patient management system as required.
• Participates in staff development programs required by the company and area of practice.
• Assists in the orientation/training of new and current staff.
• Must be able to work an extended schedule or business hours as necessary.

JOB CHARACTERISTICS

• Phone and computer use for extended periods of time.
• Ability to lift at least 15 pounds.
• Flexible/variable work hours

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be standing or sitting for extended periods.

Physician - Internal Medicine - Pediatrics (Clemson)

Position Summary:

Physician with several years of experience in the area of Internal Medicine with Pediatrics

Essential Job Functions:

• Provides primary medical care for all patients of Foothills Community Health Care (FCHC) in accordance with the physician’s medical specialty.
• Develops a plan of care or each patient, including complete medical history, physician examination diagnosis, appropriate treatment and/or referral for hospitalization when necessary.
• Stresses the importance of preventive health care measures.
• Uses all available resources in diagnosis and treatment, such as laboratory and radiological testing, in an appropriate and cost efficient manner.
• Confers with consulting physicians, nurses, patients and their families concerning appropriate treatment and care.
• Refers cases requiring specialist services, however maintains responsibility, assuring that continuity of care is provided.
• Participates in the development and implementation of a regularly updated performance improvement plan for the consortium.
• Engages in the Health Promotion/Disease Prevention activities required by the US Public Health Services.
• Provides supervision and guidance to mid-level providers.
• Performs other necessary as required by FCHC to meet the goals of providing primary health care.
• Attends staff meetings and performs other duties as assigned.

Mode of Supervision:

• The physician will be supervised by the Chief Medical Officer. Job performance evaluation will initially be performed at thirty, sixty, and ninety days, then annually.

Minimum Job Requirements:

• Possession of valid South Carolina license to practice medicine.
• Completion of an accredited residency program, or postgraduate certification program specific to area of expertise.
• Willingness and ability to follow FCHC policies established as a result of regulation and/or grant requirements set by the State Department of Health, Rural Health Division, State licensing and certification and the Board of Directors.
• Current certificate of training in American Heart Association, BLS.
• Current South Carolina Driver’s License and Automobile Coverage.